Travel Managers, after a series of seminars attended by the management and staff is certified to the enhanced version!
Recognizing the importance of renewed passion for quality, the management of Travel Managers, armed with their commitment to fullfill their quality objectives, pushed for certification from ISO 9001:2008 to ISO 9001:2015. "ISO 9001:2015 is the internationally recognized quality management system (QMS) standard for organizations who want to prove their ability to consistently provide products and services that meet the needs of their customers and applicable statutory and regulatory requirements with an objective to enhance customer satisfaction through process improvements and assurance of conformity. "
Now we got everyone in the organization challenged to contribute more to exceed customer satisfaction..
